About Us

Read about our many companies below

JTB Hawaii, Inc.

JTB Hawaii, Inc. (JHI) is a dynamic leader in travel services, event planning and management, transportation, golf tours, merchandising and Web publishing in the Hawaiian Islands. The company has evolved from its roots in servicing inbound Japan travelers to its current position as a provider of creative and comprehensive global travel and entertainment solutions.


Branding

Rejuvenating trade winds, lush island greenery and a multi-ethnic mixing pot. That’s Hawaii! That’s Aloha! At JTB Hawaii, we relentlessly pursue innovative and unique ways for our guests to experience the treasures of Paradise.

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Building bridges between Visitors and Kamaaina (locals)

JTB opened its Honolulu offices nearly half a century ago in 1964. It was the first Japanese travel company to establish a presence in the Islands. With approximately 650 employees and offices on Oahu, Maui and the Big Island, JTB has since evolved into a full-fledged Destination Management Company (DMC), offering a global profile of travelers an extensive array of travel, tour and ground transportation services as well as golf tours, merchandise, Web publishing services, and more. JTB Hawaii is also a responsible and proactive corporate citizen. JTB sits on the board of the Honolulu Festival Foundation. Since its inauguration in 1995, the Honolulu Festival has evolved into the largest local festival in the Hawaiian Islands, attracting some 80,000 spectators each year. The Festival is a pioneering example of how JTB seeks to develop groundbreaking ways for travelers to experience Hawaii and cultivate meaningful ties with its residents. In the transportation sector, JTB also services the Polynesian Cultural Center, Hawaii’s largest visitor attraction, under an exclusive arrangement to provide transportation services.

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Organizational Structure

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At JTB Hawaii, Inc., our guiding principle is Excellence!

JTB Hawaii, Inc. (JHI) was formed in July 2010 through the merger of JTB Hawaii, Inc. and JTB Overseas Development. JHI has five operating subsidiaries (LLCs) charged with maintaining leadership positions in their respective areas of activity while forging synergies across business lines, uncovering new market possibilities, and delivering unexpected value in an increasingly diversified travel market environment. The 650 visitor industry professionals that make up the JHI Group are committed to working together seamlessly to provide the company’s customers with an integrated spectrum of services that deliver peace of mind, satisfaction and the memories of a lifetime.

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JTB Hawaii Travel, LLC

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Committed to providing you with surprising new levels of satisfaction and value.

JHT has provided on-the-ground travel support services to inbound Japan travelers under the ‘JTB Hawaii’ corporate name for decades. In response to the evolution of its markets and customer preferences, JHT has evolved and expanded its operations, establishing itself as Hawaii’s market leader in innovative entertainment and travel services. JHT continues to develop and integrate its expertise, experience and synergies in travel planning, destination promotion and event management as it seeks to further solidify its position as a full-fledged destination management company (DMC). When it comes to staging complex and out-of-the-box events in the Aloha State, JHT’s track record is extensive. The company has successfully organized a variety of landmark events, including rock concerts aboard the USS Missouri, colorful galas at upscale private villas, and large-scale athletic events at Hawaii’s leading resort properties. In 2012, Look JTB (the JTB Group’s signature brand of outbound package tours from Japan) revamped its ground transportation system in Honolulu, delivering guests unprecedented levels of convenience and value. The company continues to build out its popular online hotel reservations infrastructure, expand its capability to plan and promote local activities and wedding packages, and solidify its online leadership position through a variety of Web publishing initiatives.

With JHT, the journey is always worth the trip.

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 JTB Global Travel Service, LLC

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Welcoming a global clientele to the Islands with professionalism and Aloha…

JTB Global Travel Service (JGTS) offers travelers from around the world an endless array of opportunities to experience the beauty and mystique of Hawaii while enjoying the quality and peace of mind synonymous with the JTB brand. As a global destination, Hawaii attracts travelers not only from the continental U.S., but from every corner of the globe including Canada, Latin America, Australia, Japan, Korea, China, Southeast Asia, India, and Europe. Leveraging off the purchasing power, global sales and marketing prowess, and event/convention planning capabilities cultivated over decades of servicing a demanding Japanese clientele, the experienced professionals at JGTS are available to service the travel and tour needs of a diversified, international clientele of group tour, event and FIT travelers with multilingual support (English, Japanese, Chinese and Korean). The company’s convenient and economical Aloha Tour Packages (ATP), the first customizable Hawaii tours available with multilingual customer support (English, Japanese, Korean, Chinese), have met with an enthusiastic response from the marketplace since their introduction in 2012.

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Travel Plaza Transportation, LLC

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When it comes to getting around on the ground in Hawaii, leave it to TPT!

Founded in Honolulu in 1979, Travel Plaza Transportation, LLC (TPT) has evolved into the Aloha State’s 3rd largest bus operator with an extensive fleet of 40 full-size motorcoaches and 25 mid-sized vehicles and a broad suite of transportation service offerings on the Islands of Oahu and Maui. During the APEC Conference hosted by Hawaii in 2011, TPT was responsible for transporting foreign dignitaries to and from official event venues as an official APEC carrier. In addition to servicing the ground transportation needs of JTB package tour, group tour, event and honeymoon travelers, TPT also services a highly diversified, international profile of travelers. Our staff of approximately 100 professional drivers are committed to providing stellar service, multilingual support (English, Japanese, Korean and Chinese) and Aloha warmth and hospitality. In 2011, TPT rolled out Hawaii’s only state-of-the-art Mercedes Benz motorcoaches. The company also began servicing the Polynesian Cultural Center, Hawaii’s largest visitor attraction, under an exclusive arrangement to provide transportation services for North America visitors. In 2012, TPT launched its OLIOLI Walkers, acclaimed by the local press as Hawaii’s ‘Most Eye-Catching Buses’ for their distinctive whale design. These buses deliver an exciting new dimension to the ground transportation experience of Look JTB package tour travelers.

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Tachibana Enterprises, LLC

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Turn to Tachibana Enterprises for all of your golf tour, merchandise and rent-a-car needs!

Tachibana Enterprises (TE) has a long and distinguished history of excellence as a market leader in golf tours in Hawaii. The company has built on its strengths of customer service and innovation to develop a diverse array of services and merchandise, all designed to help travelers get the most out of their stay in Paradise. Whether it’s a golf tour you’re interested in or a fruit basket, flower basket, gift basket, rent-a-car (Nippon Rent-a-car), wholesale souvenirs, cellphone/Wi-Fi router rentals, a tour guide, or foreign exchange services, TE has a solution that will help make your visit to the Islands more rewarding, more memorable. The company also operates a 24-hour Japanese-language Call Center to support the needs of the Japanese-speaking traveler.

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