Careers

We're always looking for talented individuals to join our team. Browse our directory to find what’s right for you.

How to apply:

  1. Complete application form - Download Application Form
  2. Email or mail the completed application form with resume attached
* For Travel Plaza Transportation Driver/ Mechanic position, please follow instruction enclosed in the driver/mechanic application form.

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Position Description Requirements Hours Apply

Bilingual Call Center Representative (Japanese/ English)

To answer all incoming calls in regard to general inquires but also interpretation services and telephone answering services for all the respective customers and business partners.

Must be able to speak, read and write in English and Japanese. Proficiency in PC and MS office required. Must be able to communicate efficiently and effectively on the phone. Must be able to multitask. Must be able to work a flexible work schedule including weekdays, weekends and holidays for full-time employment.

Full-time or Part-time, 1:00pm-11:00pm

TACHIBANA ENTERPRISES
Attn: Mayumi Sherwood
Human Resources
818 Pine St.
Honolulu, HI 96817
tehr@tachibana.com

Dispatcher

To respond to service calls, coordinate transportation schedules, and to organize the delivery of materials. The position is also responsible to monitor the schedules of their bus fleet and address any problems that arise during their operations. Occasionally, to assist reservation department

Must be able to speak, read, and write in English. Japanese speaking skill preferred. A flexible work schedule including weekdays, weekends, and holidays. Must be able to operate copier, fax, phone, and radio as necessary. Proficiency in MS word and Excel. Must be able to multitask and to do problem solving. An excellent communication skill required. Dispatch experience preferred.

Sunday - Saturday, 5:30 am - 6:00pm

TACHIBANA ENTERPRISES
Attn: Mayumi Sherwood
Human Resources
818 Pine St.
Honolulu, HI 96817
tehr@tachibana.com

BILINGUAL (ENGLISH/KOREAN OR ENGLISH/CHINESE) CUSTOMER SERVICE ASSOCIATE

Provide general receptive operator services (meet & greet, briefing & explanation, tour coordination, product promotion & sales) to clients, including emergency care.  Conduct explanation, sales, and reservation of post-arrival products for clients. Quotation & arrangement of tour products and programs based on requests from various clients. Assist in planning and developing new products and programs for use global inbound markets. Operate, maintain, update and finalize service delivery contained in tour file and itinerary, and coordinate and update these arrangements with business partners and other departments. Handle cash, credit card, traveler check and payment / refund procedures with clients. Study and keep updated on knowledge of travel industry information, JTB-related tour business, and regional source markets.

•College degree or commensurate experience
•1 year travel industry experience preferable. Training in customer service or customer relations desirable.
•Communication skills both in English and Korean /Chinese (reading, writing, and speaking) at the business level
•Ability to professionally and effectively communicate and negotiate with employees, business partners, and clients in written and verbal communication methods.
•Working knowledge of Hawaii’s tourism infrastructure
•Attention to detail, multi-tasking

FULL TIME: 8 hrs./day, 5 days/week, Sunday - Saturday, 6:00am - 8:00pm

JTB GLOBAL TRAVEL SERVICE, LLC
Attn: Makiko Pluhar
818 Pine Street
Honolulu, HI 96817
jobs@jtb-hawaii.com

DIESEL MECHANIC 3rd Class

Performs a variety of semiskilled work in servicing, maintaining and repairing automotive and other mechanical equipment; assists skilled technicians with repairs and replacement of tires, engines, transmissions, A/C components, batteries, brakes and bodywork

Education/Training/Experience: High school or trade school graduate or two years practical working experience in general automotive and/or heavy equipment, or general mechanical field.

Licenses: Possession of a valid Hawaii State Drivers License. Must be able to pass State of Hawaii D.O.T. driving requirements for a class B, passenger endorsement, commercial driver’s license.

Shift Work

Travel Plaza Transportation LLC
Attn: Mark Yokota
Human Resources
818 Pine St.
Honolulu HI. 96817
jobs@jtb-hawaii.com

CUSTOMER SERVICE ASSOCIATE – KONA BIG ISLAND

FULL TIME.  Provides service to customers with their needs during their stay.  Briefs itinerary, sells optional tours, and works with Tour Escorts. Locations: Kona Office  一般的な質問にお答えしたり、JTBの商品・サービス・オプションツアーについて、また緊急時のサポートなど、日本からのお客様に対して滞在中のお世話、ご案内をするポジションです。

English/Japanese- speaking/reading/writing at business level. Basic computer skills. 日本語で丁寧に接客できる方。自社顧客管理システム、予約管理システムを習得していただける基本的なキーボードの操作能力。

FULL TIME: 8 hrs. /day, 5 days/week, Sunday - Saturday, 8:00am - 6:00pm.

JTB HAWAII TRAVEL, LLC.
Attn: Makiko Pluhar
Human Resources
818 Pine St.
Honolulu, HI 96817
jobs@jtb-hawaii.com

CUSTOMER SERVICE ASSOCIATE – WAIKIKI/ALA MOANA

FULL TIME.  Provides service to customers with their needs during their stay.  Briefs itinerary, sells optional tours, and works with Tour Escorts. Locations: Hotels, RURUBU desk, Telephone Center in Waikiki.  Ala Moana Oli Oli Station 一般的な質問にお答えしたり、JTBの商品・サービス・オプションツアーについて、また緊急時のサポートなど、日本からのお客様に対して滞在中のお世話、ご案内をするポジションです。

English/Japanese- speaking/reading/writing at business level. Basic computer skills. 日本語で丁寧に接客できる方。自社顧客管理システム、予約管理システムを習得していただける基本的なキーボードの操作能力。

FULL TIME: 8 hrs. /day, 5 days/week, Sunday - Saturday, 8:00am - 6:00pm. OR 10:00am - 8:00pm

JTB HAWAII TRAVEL, LLC.
Attn: Makiko Pluhar
Human Resources
818 Pine St.
Honolulu, HI 96817
jobs@jtb-hawaii.com

OPTIONAL TOUR ARRANGMENT & OPERATIONS ASSOCIATE

Ensures that all customers' optional tour reservation information is communicated between the agent, the customer, and the respective tour supplier. Reserves optional tours using in-house computer system, prepares final printouts of optional tours/omiyage, monthly sales reports, controls options blocks, prepares dispatch sheets, obtains and coordinates flights, transfers, and other essential components of optional tours. New grads and OPT welcome!

Type 35 wpm
Read, write, and speak fluent Japanese as well as English
Knowledge of Microsoft Word, and Excel programs

Full Time - 40 hours per week. Variable between 7:30 am and 6:00 pm as deemed necessary; overtime occasionally required. Weekend and holiday work required.

JTB HAWAII TRAVEL LLC
Attn: Mark Yokota
Human Resources
818 Pine St.
Honolulu HI. 96817
jobs@jtb-hawaii.com

ACCOUNT EXECUTIVE: WESTERN MARKET

Under general direction of the Assistant General Manager and Director of Travel Plaza Transportation, TPT, works to develop and maintain the marketing and sales programs of the company, establish clientele and achieve long-term goals of the company.

Possession of a bachelor’s degree from an accredited 4 year college or university; or over 5 years related experience and/or training or equivalent combination of education and experience.

Monday through Friday. This position has irregular hours, mostly outside the office. Schedule is determined by the customers’ needs, and may require working on weekends and holidays.

Travel Plaza Transportation LLC
Attn: Mark Yokota
Human Resources
818 Pine St.
Honolulu HI. 96817
jobs@jtb-hawaii.com

ENGLISH SPEAKING CDL DRIVER

Drives vehicles to transport passengers over specified routes according to time schedule.

Requirements: Possess a current drivers license; qualify and maintain CDL B with Passenger and Air Brake Endorsements. Pass a company medical facility CDL physical examination and produce a clean drug screen and possess a DOT Physical Medical Certificate of Physical Qualification. Provide a clean driving history.

Shift Work

Travel Plaza Transportation LLC
Attn: Mark Yokota
Human Resources
818 Pine St.
Honolulu HI. 96817
jobs@jtb-hawaii.com

HUMAN RESOURCES CLERK

Assist the Human Resource Department in maintaining the personnel records, files, forms, and storage areas. Assist as a backup to the TPT drivers’ payroll and upgrades.

Neat, organized, and detailed oriented. Able to handle multiple tasks and projects.
Working knowledge of computerized systems and programs, including word processing, spreadsheets, and other basic applications. Working knowledge of human resources management system, payroll system, time clock system helpful.
Ability to type minimum of 50 wpm accurately.
Basic mathematical skills, including 10-key.
High school graduate and minimum of one (1) year office experience or comparable experience.

Full Time, M-F, 8:00am – 5:00pm. Occasional weekends, holidays, and afterhours, as deemed necessary.

JTB HAWAII, INC.
Attn: Victor Sokabe
Human Resources
818 Pine Street
Honolulu, HI 96817
Fax: 548-5212
jobs@jtb-hawaii.com

Bilingual Customer Service Associate (Japanese/English)

Provide customer service for Rent-A-Car reservations and walk-ins. Inform customers rental policy and answer any questions regarding the services.

Must be able to work a flexible schedule including holidays and weekends. Must be able to communicate customers in Japanese. At least 1 year of customer service experience.

Full-time or Part-time, 7:30AM - 6:30PM

TACHIBANA ENTERPRISES
Attn: Mayumi Sherwood
Human Resources
818 Pine St.
Honolulu, HI 96817
tehr@tachibana.com

Payroll Specialist

Looking for an organized, VERY accurate & detailed oriented professional to do payroll for multiple companies. Duties include processing of payroll from new hire, maintenance of employee time and attendance records & processing of timely and accurate payroll.  To also work closely with the HR and Benefit areas.

Proficient in Word & Excel and prefer experience in Ceridian payroll as well as experience in payroll for 500 + employees. Must be able to work independently & have excellent communication & interpersonal skills. Japanese speaking not required.

Full Time, M-F, 8:00am - 5:00pm

JTB Hawaii, Inc.
ATTN: Victor Sokabe
818 Pine Street
Honolulu, HI 96817
Fax: 548-5212
jobs@jtb-hawaii.com

JAPANESE SPEAKING CDL DRIVER

Drives vehicles to transport passengers over specified routes according to time schedule. Driver must be able to speak Japanese with a native level proficiency.

Education: High school or trade school degree or general education degree (GED).

Certificates, Licenses, Registrations: . Possess a current drivers license; qualify and maintain CDL B with Passenger and Air Brake Endorsements. Pass a company medical facility CDL physical examination and produce a clean drug screen and possess a DOT Physical Medical Certificate of Physical Qualification. Provide a clean driving abstract.

Full Time - must be available 7days a week for variable shift work.

Travel Plaza Transportation LLC
Attn: Mark Yokota
Human Resources
818 Pine St.
Honolulu HI. 96817
jobs@jtb-hawaii.com

LIMOUSINE DRIVER

Provides transportation for JTB Weddings customers and other groups. Performs scheduled transfers, arrivals and departures at the Honolulu International Airport, at designated briefing sites, and at hotel and wedding related properties.

Must be able to speak at a native level fluency in Japanese. Possess a current drivers license. Pass a company medical facility CDL physical examination and produce a clean drug screen and possess a DOT Physical Medical Certificate of Physical Qualification. Provide a clean driving history.

Travel Plaza Transportation LLC
Attn: Mark Yokota
Human Resources
818 Pine St.
Honolulu HI. 96817
jobs@jtb-hawaii.com

Media Business Account Executive

Generates and maintains sales accounts for publications using various sales tools and promotional plans. Publications includes Hawaiist magazine and its website, Bijin Tokei, Rurubu, and Rakuen book. Consults with clients and find their advertisement needs and work cooperatively with publishing associates/specialists to create their ads in our publications. Proofread the ad contents to ensure all the information are correct.

Must be able to speak, read and write in Japanese and English. Proficiency in MS Office software. Proven work experience in Sales and Marketing required. Work experience in advertising agency preferred.

Monday - Friday, 8:00am-5:00pm

JTB Hawaii Travel, LLC
Attn: Mayumi Sherwood
Human Resources
818 Pine St.
Honolulu, HI 96817
jobs@jtb-hawaii.com

DRIVER

Drives comapany's mini-bus and vans for Tachibana Golf Tours, Optional Tours, and Airport Shuttle. Provides information and responds to questions from customers in Japanese and English. Location: Tachibana Enterprises, LLC. Waialae Office

Valid driver's license - must be clean abstract
Must be able to communicate effectively both in English and Japanese

Full Time, 5:00 am - 6:00 pm, weekend and holiday work is requried

JTB HAWAII INC.
Attn: Mayumi Sherwood
Human Resources
818 Pine St.
Honolulu HI. 96817
jobs@jtb-hawaii.com