Careers

We're always looking for talented individuals to join our team. Browse our directory to find what’s right for you.

How to apply:

  1. Complete application form - Download Application Form
  2. Email or mail the completed application form with resume attached
* For Travel Plaza Transportation Driver/ Mechanic position, please follow instruction enclosed in the driver/mechanic application form.

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Position Description Requirements Hours Apply

CUSTOMER SERVICE HQ OPERATION ASSOCIATE

FULL TIME.  Provides various support duties to customer service division; reviews detail information on the report/lists, coordinates with customer service staff at various locations and dispatchers to respond to the situations, such as inquiries and emergency situations, etc.  Trouble shoots various issues and coordinate with appropriate responsible party, and writes reports. 接客部のHQオフィスにて、現場のスタッフ、トランスポーテーションのディスパッチャー、ホテル、レストラン、その他と正確な情報交換を行い、問題処理やその報告書の作成を行います。 Locations: JTB Hawaii Waikiki Office  

Bilingual skills at business level (English/Japanese). Customer service skills. Computer operation skills. Must be able to take multiple actions promptly and accurately. Must be able to work under pressure. 日本語で丁寧に接客できる方。緊急時に対応できる判断力とマルチタスクを正確にこなす能力。自社顧客管理システム、予約管理システムを習得していただけるコンピューターの操作能力。

FULL TIME: 8 hrs./day, 5 days/week, Sunday - Saturday, 7:30am - 6:00pm

JTB HAWAII TRAVEL, LLC.
Attn: Miwako Coker
Human Resources
818 Pine St.
Honolulu, HI 96817
jobs@jtb-hawaii.com

Bilingual Customer Service Associate (Japanese/English)

Provide customer service for Rent-A-Car reservations and walk-ins. Inform customers rental policy and answer any questions regarding the services.

Must be able to work a flexible schedule including holidays and weekends. Must be able to communicate customers in Japanese. At least 1 year of customer service experience.

Full-time or Part-time, 7:30AM - 6:30PM

TACHIBANA ENTERPRISES
Attn: Mayumi Sherwood
Human Resources
818 Pine St.
Honolulu, HI 96817
tehr@tachibana.com

Bilingual (Chinese) Tour Arrangement Associate

Arrange various tours coordinating with international tour agencies, such as Australian, Canadian, Malaysian, Vietnamese, and many more, in addition to Chinese tour agencies. Conduct various tour estimation, tour quotation, and tour arrangements. Research and create tariffs and collaterals based on specific market needs and pricing. Study and examine products and new programs needed for use by customers from China, Hong Kong, Taiwan and global inbound market products.

College degree or commensurate experience (3 years of work experience in office operating computer including MS Word, Excel, and e-mail system. Communication skills both in English and Chinese (reading, writing, and speaking) at the business level (Cantonese preferred). One (1) year travel industry experience preferable. Working knowledge of Hawaii's tourism infrastructure.

Full-time, M-F, 8:00am - 5:00pm

JTB HAWAII, INC.
Attn: Victor Sokabe
Human Resources
818 Pine Street
Honolulu, HI 96817
Fax: 548-5212
jobs@jtb-hawaii.com

Payroll Specialist

Looking for an organized, VERY accurate & detailed oriented professional to do payroll for multiple companies. Duties include processing of payroll from new hire, maintenance of employee time and attendance records & processing of timely and accurate payroll.  To also work closely with the HR and Benefit areas.

Proficient in Word & Excel and prefer experience in Ceridian payroll as well as experience in payroll for 500 + employees. Must be able to work independently & have excellent communication & interpersonal skills. Japanese speaking not required.

Full Time, M-F, 8:00am - 5:00pm

JTB Hawaii, Inc.
ATTN: Victor Sokabe
818 Pine Street
Honolulu, HI 96817
Fax: 548-5212
jobs@jtb-hawaii.com

JAPANESE SPEAKING CDL DRIVER

Drives vehicles to transport passengers over specified routes according to time schedule. Driver must be able to speak Japanese with a native level proficiency.

Education: High school or trade school degree or general education degree (GED).

Certificates, Licenses, Registrations: . Possess a current drivers license; qualify and maintain CDL B with Passenger and Air Brake Endorsements. Pass a company medical facility CDL physical examination and produce a clean drug screen and possess a DOT Physical Medical Certificate of Physical Qualification. Provide a clean driving abstract.

Full Time - must be available 7days a week for variable shift work.

Travel Plaza Transportation LLC
Attn: Mark Yokota
Human Resources
818 Pine St.
Honolulu HI. 96817
jobs@jtb-hawaii.com

Airport Dispatcher (Japanese/ English)

Greet customers at Honolulu International Airport and escort them to the designated pickup location for airport shuttle service. Explain our shuttle policies and brief our Tachibana products while waiting for the shuttle to arrive.  

Must be able to speak, read, and write in Japanese. Must be able to stand for a long period of time. Must have at least 1 year of customer service. Ability to work a flexible work schedule including holidays and weekends.

40 Hours per week, Sunday through Saturday, 7:00 am-4:00 pm

TACHIBANA ENTERPRISES
Attn: Mayumi Sherwood
Human Resources
818 Pine St.
Honolulu, HI 96817
tehr@tachibana.com

ASSISTANT MANAGER (Chinese) – SALES & PLANNING

Assists the management of Sales & Planning department in marketing, planning, purchasing, and sales of various inbound travel plans for China and global markets.  Researches and creates products, tariffs, and collaterals based on the market needs and pricing.  Plans, negotiates, contracts products.  Researches, plans, recommends, and implements effective sales strategies.  Performs supervisory duties.  Must be bilingual in Chinese/English - Japanese skills are helpful.  Location: JTB Global Travel Service, LLC. Pine Street Office  

- Three years of experience in sales, planning, and/or arrangement of tours in a tour industry.
- Knowledge of Chinese language, tour characteristics, culture and customs.
- Skills in and ability to professionally and effectively communicate both in English and in Chinese.
- Supervisory/managerial skills to resolve conflicts, make decisions using judgment and discretion, and to organize work and teams.
- Ability to handle stressful situations and effectively plan and organize duties to meet deadlines.

Full-Time, M-F between 7:00 a.m. - 6:00 p.m.

JTB GLOBAL TRAVEL, LLC.
Attn: Victor Sokabe
Human Resources
818 Pine St.
Honolulu, HI 96817
jobs@jtb-hawaii.com

CUSTOMER SERVICE ASSOCIATE – WAIKIKI/ALA MOANA

FULL TIME.  Provides service to customers with their needs during their stay.  Briefs itinerary, sells optional tours, and works with Tour Escorts. Locations: Hotels, RURUBU desk, Telephone Center in Waikiki.  Ala Moana Oli Oli Station 一般的な質問にお答えしたり、JTBの商品・サービス・オプションツアーについて、また緊急時のサポートなど、日本からのお客様に対して滞在中のお世話、ご案内をするポジションです。

English/Japanese- speaking/reading/writing at business level. Basic computer skills. 日本語で丁寧に接客できる方。自社顧客管理システム、予約管理システムを習得していただける基本的なキーボードの操作能力。

FULL TIME: 8 hrs./day, 5 days/week, Sunday - Saturday, 8:00am - 6:00pm. OR 8:00 - 20:00

JTB HAWAII TRAVEL, LLC.
Attn: Miwako Coker
Human Resources
818 Pine St.
Honolulu, HI 96817
jobs@jtb-hawaii.com

LIMOUSINE DRIVER

Provides transportation for JTB Weddings customers and other groups. Performs scheduled transfers, arrivals and departures at the Honolulu International Airport, at designated briefing sites, and at hotel and wedding related properties.

Must be able to speak at a native level fluency in Japanese. Possess a current drivers license. Pass a company medical facility CDL physical examination and produce a clean drug screen and possess a DOT Physical Medical Certificate of Physical Qualification. Provide a clean driving history.

Travel Plaza Transportation LLC
Attn: Mark Yokota
Human Resources
818 Pine St.
Honolulu HI. 96817
jobs@jtb-hawaii.com

Media Business Account Executive

Generates and maintains sales accounts for publications using various sales tools and promotional plans. Publications includes Hawaiist magazine and its website, Bijin Tokei, Rurubu, and Rakuen book. Consults with clients and find their advertisement needs and work cooperatively with publishing associates/specialists to create their ads in our publications. Proofread the ad contents to ensure all the information are correct.

Must be able to speak, read and write in Japanese and English. Proficiency in MS Office software. Proven work experience in Sales and Marketing required. Work experience in advertising agency preferred.

Monday - Friday, 8:00am-5:00pm

JTB Hawaii Travel, LLC
Attn: Mayumi Sherwood
Human Resources
818 Pine St.
Honolulu, HI 96817
jobs@jtb-hawaii.com

DRIVER

Drives comapany's mini-bus and vans for Tachibana Golf Tours, Optional Tours, and Airport Shuttle. Provides information and responds to questions from customers in Japanese and English. Location: Tachibana Enterprises, LLC. Waialae Office

Valid driver's license - must be clean abstract
Must be able to communicate effectively both in English and Japanese

Full Time, 5:00 am - 6:00 pm, weekend and holiday work is requried

JTB HAWAII INC.
Attn: Mayumi Sherwood
Human Resources
818 Pine St.
Honolulu HI. 96817
jobs@jtb-hawaii.com