Careers

We're always looking for talented individuals to join our team. Browse our directory to find what’s right for you.

How to apply:

  1. Complete application form - Download Application Form
  2. Email or mail the completed application form with resume attached
* For Travel Plaza Transportation Driver/ Mechanic position, please follow instruction enclosed in the driver/mechanic application form.

Filter Job Listing:

Company:

Position Description Requirements Hours Apply

OPTIONAL TOUR ARRANGMENT & OPERATIONS ASSOCIATE

Ensures that all customers' optional tour reservation information is communicated between the agent, the customer, and the respective tour supplier. Reserves optional tours using in-house computer system, prepares final printouts of optional tours/omiyage, monthly sales reports, controls options blocks, prepares dispatch sheets, obtains and coordinates flights, transfers, and other essential components of optional tours.

Type 35 wpm
Read, write, and speak fluent Japanese as well as English
Knowledge of Microsoft Word, and Excel programs

Full Time - 40 hours per week. Variable between 7:30 am and 6:00 pm as deemed necessary; overtime occasionally required. Weekend and holiday work required.

JTB HAWAII TRAVEL LLC
Attn: Mark Yokota
Human Resources
818 Pine St.
Honolulu HI. 96817
jobs@jtb-hawaii.com

ROOM RESERVATIONS ASSOCIATE

Throughout the years, this company was known as JTB Hawaii, Inc. JTB Hawaii Travel, LLC continues to make tour arrangements for mostly Japanese customers visiting Hawaii, but is now branching out to handle other clientele as well. JTB coordinates hotel stays, sightseeing, optional tours like snorkeling, dolphin and whale watching, neighbor island visits, dinner cruises, banquets and events, and complete wedding arrangements. JTB Hawaii Travel, LLC is made up of several divisions: Planning & Arrangement Division, Customer Service Division, Wedding Business Division (Aloha Wedding), Web & Media business Division, Optional Tour & Trading Division.

JOB REQUIREMENTS:
Candidate must be available to work during normal business hours Monday through Friday
Must be able to type proficiently -- 30 wpm and use a 10 key by touch
Computer skills necessary. Must be proficient in: Microsoft Word, Excel, and Email
Excellent communication skills
New grads welcome
Japanese if spoken fluently is helpful but not required

Monday through Friday. This position is an office job with normal work hours.

JTB HAWAII TRAVEL LLC
Attn: Mark Yokota
Human Resources
818 Pine St.
Honolulu HI. 96817
jobs@jtb-hawaii.com

BILINGUAL (JAPANESE/ENGLISH) RESERVATION ASSOCIATE

Under general direction of the Travel Plaza Transportation Reservations Manager, receives all vehicle reservation bookings and movements for inbound and outbound Japanese and local tours. Records and distributes orders for transportation movements upon request by JTB Hawaii Travel, LLC and other vendors. Assigns vehicles and jobs to drivers and ensures that all movements run smoothly.

Education/Training: Any combination equivalent to education and experience that provides the required knowledge and skills is qualifying.
1. High School degree or equivalent
2. Directly related work experience between two and three years.
3. Bilingual Japanese/English speaking

Shift Work

TRAVEL PLAZA TRANSPORTATION LLC
Attn: Mark Yokota
Human Resources
818 Pine St.
Honolulu HI. 96817
jobs@jtb-hawaii.com

BILINGUAL HR RECRUITMENT & EMPLOYEE RELATIONS SPECIALIST

Responsible for delivering all facets of recruiting success throughout the organization through the development of recruiting plans, employing traditional sourcing strategies and resources as well as developing new, creative recruiting ideas. Achieves staffing objectives by recruiting and evaluating job candidates; advising managers, and handles all aspects of new hire process. Handles employee relations issues with company personnel and management.

• Fluency in Japanese (Speaking)
• Excellent communications skills
• Computer proficiency in MS and internet
• College degree preferred
• 3 years of HR experience preferred
• Team player

Full Time, M-F, 8:00am - 5:00pm

JTB HAWAII, INC.
Attn: Victor Sokabe
818 Pine Street
Honolulu, HI 96817
Fax: 548-5212
jobs@jtb-hawaii.com

BILINGUAL (JAPANESE/ENGLISH) TOUR PLANNING & ARRANGEMENT ASSOCIATE

Arrange various tours coordinating with international tour agencies, such as Australian, Canadian, Malaysian, Vietnamese, and many more, in addition to Japanese tour agencies. Proficient communication skills both orally and in writing and flexible attitude is required in order to handle a large volume of detailed information and to deal with business partners from many different countries, both inside and outside the office, keeping in a professional manner.

• College degree or commensurate experience (3 years of work experience in office operating computer including MS Word, Excel, and e-mail systems.)
• Communication skills both in English and Japanese (reading, writing, and speaking) at the business level.
• One (1) year travel industry experience preferable.

Full-time, M-F, 8:00am - 5:00pm

JTB GLOBAL TRAVEL SERVICE, LLC
Attn: Victor Sokabe
818 Pine Street
Honolulu, HI 96817
Fax: 548-5212
jobs@jtb-hawaii.com

DIESEL MECHANIC 3rd Class

Performs a variety of semiskilled work in servicing, maintaining and repairing automotive and other mechanical equipment; assists skilled technicians with repairs and replacement of tires, engines, transmissions, A/C components, batteries, brakes and bodywork

Education/Training/Experience: High school or trade school graduate or two years practical working experience in general automotive and/or heavy equipment, or general mechanical field.

Licenses: Possession of a valid Hawaii State Drivers License. Must be able to pass State of Hawaii D.O.T. driving requirements for a class B, passenger endorsement, commercial driver’s license.

Shift Work

Travel Plaza Transportation LLC
Attn: Mark Yokota
Human Resources
818 Pine St.
Honolulu HI. 96817
jobs@jtb-hawaii.com

SALES & ARRANGEMENT SUPERVISOR

Under general direction, conducts and supervises subordinate staff in planning, sales, promotion, price quotations, and tour arrangement of programs for B segment markets (non JTB customer from Japan) and C segment markets (other than Japan, including U.S. mainland, China, Korea, and other global regions) to expand company’s B&C segment business.

Two (2) years in Sales & Arrangement or similar department and/or 3 years travel industry experience preferable. Ability to professionally and effectively communicate and negotiate with employees, business partners, and clients in either English or Japanese via written and verbal communication methods. Supervisory skills, including but limited to, effectively and constructively resolving conflict. Working knowledge of basic computer systems, application programs, e-mail and standard office equipment. Additional knowledge of web-related software and programs desirable

Full-Time, M-F between 7:00 a.m. - 6:00 p.m.

JTB Global Travel Service
Attn: Victor Sokabe
Human Resources
818 Pine Street
Honolulu, HI 96817
Fax: 548-5212
jobs@jtb-hawaii.com

ACCOUNT EXECUTIVE: WESTERN MARKET

Under general direction of the Assistant General Manager and Director of Travel Plaza Transportation, TPT, works to develop and maintain the marketing and sales programs of the company, establish clientele and achieve long-term goals of the company.

Possession of a bachelor’s degree from an accredited 4 year college or university; or over 5 years related experience and/or training or equivalent combination of education and experience.

Monday through Friday. This position has irregular hours, mostly outside the office. Schedule is determined by the customers’ needs, and may require working on weekends and holidays.

Travel Plaza Transportation LLC
Attn: Mark Yokota
Human Resources
818 Pine St.
Honolulu HI. 96817
jobs@jtb-hawaii.com

ENGLISH SPEAKING CDL DRIVER

Drives vehicles to transport passengers over specified routes according to time schedule.

Requirements: Possess a current drivers license; qualify and maintain CDL B with Passenger and Air Brake Endorsements. Pass a company medical facility CDL physical examination and produce a clean drug screen and possess a DOT Physical Medical Certificate of Physical Qualification. Provide a clean driving history.

Shift Work

Travel Plaza Transportation LLC
Attn: Mark Yokota
Human Resources
818 Pine St.
Honolulu HI. 96817
jobs@jtb-hawaii.com

HUMAN RESOURCES CLERK

Assist the Human Resource Department in maintaining the personnel records, files, forms, and storage areas. Assist as a backup to the TPT drivers’ payroll and upgrades.

Neat, organized, and detailed oriented. Able to handle multiple tasks and projects.
Working knowledge of computerized systems and programs, including word processing, spreadsheets, and other basic applications. Working knowledge of human resources management system, payroll system, time clock system helpful.
Ability to type minimum of 50 wpm accurately.
Basic mathematical skills, including 10-key.
High school graduate and minimum of one (1) year office experience or comparable experience.

Full Time, M-F, 8:00am – 5:00pm. Occasional weekends, holidays, and afterhours, as deemed necessary.

JTB HAWAII, INC.
Attn: Victor Sokabe
Human Resources
818 Pine Street
Honolulu, HI 96817
Fax: 548-5212
jobs@jtb-hawaii.com

CUSTOMER SERVICE HQ OPERATION ASSOCIATE

FULL TIME.  Provides various support duties to customer service division; reviews detail information on the report/lists, coordinates with customer service staff at various locations and dispatchers to respond to the situations, such as inquiries and emergency situations, etc.  Trouble shoots various issues and coordinate with appropriate responsible party, and writes reports.  Prefers experience in customer service in tourism, especially in JTB. 接客部のHQオフィスにて、現場のスタッフ、トランスポーテーションのディスパッチャー、ホテル、レストラン、その他と正確な情報交換を行い、問題処理やその報告書の作成を行います。 旅行業の接客の経験優遇。JTB 経験者尚可。 Locations: JTB Hawaii Waikiki Office  

Bilingual skills at business level (English/Japanese). Customer service skills. Computer operation skills. Must be able to take multiple actions promptly and accurately. Must be able to work under pressure. 日本語で丁寧に接客できる方。緊急時に対応できる判断力とマルチタスクを正確にこなす能力。自社顧客管理システム、予約管理システムを習得していただけるコンピューターの操作能力。

FULL TIME: 8 hrs./day, 5 days/week, Sunday - Saturday, 7:30am - 6:00pm

JTB HAWAII TRAVEL, LLC.
Attn: Miwako Coker
Human Resources
818 Pine St.
Honolulu, HI 96817
jobs@jtb-hawaii.com

Bilingual Customer Service Associate (Japanese/English)

Provide customer service for Rent-A-Car reservations and walk-ins. Inform customers rental policy and answer any questions regarding the services.

Must be able to work a flexible schedule including holidays and weekends. Must be able to communicate customers in Japanese. At least 1 year of customer service experience.

Full-time or Part-time, 7:30AM - 6:30PM

TACHIBANA ENTERPRISES
Attn: Mayumi Sherwood
Human Resources
818 Pine St.
Honolulu, HI 96817
tehr@tachibana.com

Payroll Specialist

Looking for an organized, VERY accurate & detailed oriented professional to do payroll for multiple companies. Duties include processing of payroll from new hire, maintenance of employee time and attendance records & processing of timely and accurate payroll.  To also work closely with the HR and Benefit areas.

Proficient in Word & Excel and prefer experience in Ceridian payroll as well as experience in payroll for 500 + employees. Must be able to work independently & have excellent communication & interpersonal skills. Japanese speaking not required.

Full Time, M-F, 8:00am - 5:00pm

JTB Hawaii, Inc.
ATTN: Victor Sokabe
818 Pine Street
Honolulu, HI 96817
Fax: 548-5212
jobs@jtb-hawaii.com

JAPANESE SPEAKING CDL DRIVER

Drives vehicles to transport passengers over specified routes according to time schedule. Driver must be able to speak Japanese with a native level proficiency.

Education: High school or trade school degree or general education degree (GED).

Certificates, Licenses, Registrations: . Possess a current drivers license; qualify and maintain CDL B with Passenger and Air Brake Endorsements. Pass a company medical facility CDL physical examination and produce a clean drug screen and possess a DOT Physical Medical Certificate of Physical Qualification. Provide a clean driving abstract.

Full Time - must be available 7days a week for variable shift work.

Travel Plaza Transportation LLC
Attn: Mark Yokota
Human Resources
818 Pine St.
Honolulu HI. 96817
jobs@jtb-hawaii.com

ASSISTANT MANAGER (Chinese) – SALES & PLANNING

Assists the management of Sales & Planning department in marketing, planning, purchasing, and sales of various inbound travel plans for China and global markets.  Researches and creates products, tariffs, and collaterals based on the market needs and pricing.  Plans, negotiates, contracts products.  Researches, plans, recommends, and implements effective sales strategies.  Performs supervisory duties.  Must be bilingual in Chinese/English - Japanese skills are helpful.  Location: JTB Global Travel Service, LLC. Pine Street Office  

- Three years of experience in sales, planning, and/or arrangement of tours in a tour industry.
- Knowledge of Chinese language, tour characteristics, culture and customs.
- Skills in and ability to professionally and effectively communicate both in English and in Chinese.
- Supervisory/managerial skills to resolve conflicts, make decisions using judgment and discretion, and to organize work and teams.
- Ability to handle stressful situations and effectively plan and organize duties to meet deadlines.

Full-Time, M-F between 7:00 a.m. - 6:00 p.m.

JTB GLOBAL TRAVEL, LLC.
Attn: Victor Sokabe
Human Resources
818 Pine St.
Honolulu, HI 96817
jobs@jtb-hawaii.com

CUSTOMER SERVICE ASSOCIATE – WAIKIKI/ALA MOANA

FULL TIME.  Provides service to customers with their needs during their stay.  Briefs itinerary, sells optional tours, and works with Tour Escorts. Locations: Hotels, RURUBU desk, Telephone Center in Waikiki.  Ala Moana Oli Oli Station 一般的な質問にお答えしたり、JTBの商品・サービス・オプションツアーについて、また緊急時のサポートなど、日本からのお客様に対して滞在中のお世話、ご案内をするポジションです。

English/Japanese- speaking/reading/writing at business level. Basic computer skills. 日本語で丁寧に接客できる方。自社顧客管理システム、予約管理システムを習得していただける基本的なキーボードの操作能力。

FULL TIME: 8 hrs./day, 5 days/week, Sunday - Saturday, 8:00am - 6:00pm. OR 8:00 - 20:00

JTB HAWAII TRAVEL, LLC.
Attn: Miwako Coker
Human Resources
818 Pine St.
Honolulu, HI 96817
jobs@jtb-hawaii.com

LIMOUSINE DRIVER

Provides transportation for JTB Weddings customers and other groups. Performs scheduled transfers, arrivals and departures at the Honolulu International Airport, at designated briefing sites, and at hotel and wedding related properties.

Must be able to speak at a native level fluency in Japanese. Possess a current drivers license. Pass a company medical facility CDL physical examination and produce a clean drug screen and possess a DOT Physical Medical Certificate of Physical Qualification. Provide a clean driving history.

Travel Plaza Transportation LLC
Attn: Mark Yokota
Human Resources
818 Pine St.
Honolulu HI. 96817
jobs@jtb-hawaii.com

Media Business Account Executive

Generates and maintains sales accounts for publications using various sales tools and promotional plans. Publications includes Hawaiist magazine and its website, Bijin Tokei, Rurubu, and Rakuen book. Consults with clients and find their advertisement needs and work cooperatively with publishing associates/specialists to create their ads in our publications. Proofread the ad contents to ensure all the information are correct.

Must be able to speak, read and write in Japanese and English. Proficiency in MS Office software. Proven work experience in Sales and Marketing required. Work experience in advertising agency preferred.

Monday - Friday, 8:00am-5:00pm

JTB Hawaii Travel, LLC
Attn: Mayumi Sherwood
Human Resources
818 Pine St.
Honolulu, HI 96817
jobs@jtb-hawaii.com

DRIVER

Drives comapany's mini-bus and vans for Tachibana Golf Tours, Optional Tours, and Airport Shuttle. Provides information and responds to questions from customers in Japanese and English. Location: Tachibana Enterprises, LLC. Waialae Office

Valid driver's license - must be clean abstract
Must be able to communicate effectively both in English and Japanese

Full Time, 5:00 am - 6:00 pm, weekend and holiday work is requried

JTB HAWAII INC.
Attn: Mayumi Sherwood
Human Resources
818 Pine St.
Honolulu HI. 96817
jobs@jtb-hawaii.com